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By connecting a wallet, you agree to the OpenFund's Terms of Service and consent to its Privacy Policy.

Privacy Policy
Terms of Service
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Privacy Policy

Last Updated: May 1, 2025

1. Introduction

OpenFund ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Connect your cryptocurrency wallet
  • Submit a project for fundraising
  • Subscribe to our newsletter
  • Contact our support team

This information may include your name, email address, wallet address, social media profiles, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our platform, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referral source
  • Length of visit and pages viewed
  • Other technical information

2.3 Blockchain Information

Given the nature of blockchain technology, transactions you perform through our platform are recorded on a public blockchain. This information may include wallet addresses and transaction details, which are visible to the public.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process transactions
  • Verify your identity and prevent fraud
  • Send administrative information, such as updates and security alerts
  • Respond to your comments, questions, and requests
  • Improve our services and develop new features
  • Analyze usage patterns and trends
  • Comply with legal obligations

4. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as hosting, analytics, and customer service.
  • Business Partners: Partners who help us provide our services.
  • Legal Requirements: When required by law or to respond to legal process.
  • Protection of Rights: When necessary to protect our rights, privacy, safety, or property.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing

6. Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@openfund.live

Terms of Service

Last Updated: May 1, 2025

1. Agreement to Terms

By accessing or using OpenFund's platform, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access or use our services.

2. Description of Services

OpenFund is a decentralized fundraising platform that enables project creators ("Raisers") to raise funds through token sales and enables investors to participate in these offerings.

3. User Accounts

3.1 Registration

To use certain features of our platform, you must create an account or connect your cryptocurrency wallet. You agree to provide accurate and complete information and to keep this information up to date.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

4. Raiser Obligations

If you are a Raiser using our platform to raise funds:

  • You must provide truthful and accurate information about your project.
  • You must comply with all applicable laws and regulations, including securities laws.
  • You are solely responsible for fulfilling any promises made to investors.
  • You acknowledge that OpenFund may review, reject, or remove projects at our discretion.

5. Investor Obligations

If you are an investor using our platform:

  • You acknowledge that investments in blockchain projects involve substantial risk and could result in the loss of your entire investment.
  • You are solely responsible for evaluating the merits of each investment opportunity.
  • You must comply with all applicable laws and regulations, including securities laws.
  • You agree not to hold OpenFund responsible for the performance of any project you invest in.

6. Prohibited Activities

You agree not to:

  • Use our platform for any illegal purpose
  • Attempt to gain unauthorized access to any portion of the platform
  • Interfere with the proper working of the service
  • Bypass any measures we may use to prevent or restrict access
  • Engage in any activity that could harm or adversely affect other users
  • Use our platform to transmit any malware or viruses

7. Intellectual Property

The platform, content, and trademarks are the property of OpenFund or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use our intellectual property without our prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, OpenFund shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

9. Disclaimer of Warranties

The platform and all content are provided on an "as is" and "as available" basis without any warranties of any kind. We disclaim all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

10. Indemnification

You agree to indemnify and hold harmless OpenFund and its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the service.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any changes by updating the "Last Updated" date of these Terms. Your continued use of the platform after any such changes constitutes your acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where OpenFund is established, without regard to its conflict of law provisions.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Email: legal@openfund.live

Help Center

Find answers to common questions about using OpenFund's platform.

Getting Started

How do I create an account?

To create a Raiser account on OpenFund:

  1. Click on "Log In/Sign Up" in the top navigation bar
  2. Fill out the registration form with your personal information
  3. Connect your crypto wallet to verify ownership
  4. Complete the email verification process

For investors, you only need to connect your wallet by clicking the wallet icon in the navigation bar.

Which wallets are supported?

OpenFund currently supports the following wallets:

  • MetaMask
  • Binance Web3
  • OKX Web3
  • Trust Wallet
  • Coinbase Wallet

Make sure your wallet is configured to connect to the Sei Network.

For Project Creators (Raisers)

How do I submit a project for fundraising?

To submit a project for fundraising:

  1. Log in to your Raiser account
  2. Click on "New Project" from your dashboard
  3. Fill out the project details form, including:
    • Project name and description
    • Token information (name, symbol, supply, etc.)
    • Funding goal and timeline
    • Project links (website, whitepaper, social media)
  4. Submit your project for review

Our team will review your submission and may contact you for additional information.

What are the fees for project creators?

OpenFund charges a 5% fee on the total amount raised by successful projects. This fee is automatically deducted when funds are released to project creators.

Additional blockchain transaction fees may apply, which are set by the network and not by OpenFund.

For Investors

How do I invest in a project?

To invest in a project:

  1. Connect your wallet by clicking the wallet icon in the navigation
  2. Browse available projects on the "Invest" page
  3. Click "View more" on a project that interests you
  4. Enter the amount you wish to invest
  5. Confirm the transaction in your wallet

Upon successful completion, your investment will be recorded on the blockchain, and you'll receive tokens according to the project's terms.

What happens if a project fails?

After the funding period ends, there are 3 days investors voting on fund distribution. If more than 50% investment amount request a refund, the project is marked as 'Funding Failed' and in 1 day after that, any token holder seeking a refund can reclaim 100% of their invested funds by returning their tokens to the contract. Otherwise, the full amount is released to the fundraiser.

This mechanism reduces the risk of funding projects that fail to develop.

Technical Support

My transaction failed. What should I do?

If your transaction failed, try these steps:

  1. Check if you have enough funds to cover the transaction amount plus gas fees
  2. Verify that you're connected to the correct network (Sei Network)
  3. Try refreshing the page and attempting the transaction again
  4. Clear your browser cache and reconnect your wallet

If the issue persists, please contact our support team with details about the failed transaction, including any error messages and your wallet address.

How do I contact support?

You can contact our support team through any of the following channels:

  • Email: support@openfund.live
  • Telegram: @OpenFund_Support
  • Discord: OpenFund Community (Support channel)

Our support team is available 24/7 and typically responds within 24 hours.

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Privacy Terms Document Blog Help Center
Privacy Terms Document Blog Help Center